Today marks the celebration of St. Elizabeth Hospital’s Patient Experience Week with a theme, “Lahat Tayo Konektado: The Power of People-Centered Care.” At its core, patient experience is about ensuring that our patients receive compassionate, timely, effective, and safe care.
Metro Pacific Health (MPH) Chief Transformation Officer, Provincial Cluster Head, and President of the Mindanao hospitals, Mr. Oslec Lopez said, “All our successes and in all our initiatives, with small or big challenges, are based on the foundation of People, Process, and Design.” SEHI’s Chief Executive Officer, Mr. Antonio Veneracion acknowledged the importance of focusing on the patient and their experience in healthcare. He said, “The heart of our work is a commitment to provide compassionate and high-quality care to our patients.”
This week, let us take the time to recognize the incredible work being done by our healthcare professionals to enhance the patient experience. Your work significantly impacts the lives of our patients and their families, and it is truly appreciated.
St. Elizabeth Hospital is committed to striving for excellence in patient experience and working together to make healthcare a more compassionate, patient-centered, and positive experience for all.
